2022 TRCxFoWI Symposium

The Future of Workforce in the Tourism, Hospitality and Events Industry

three standing waitresses leaning against clean white wall enjoying a coffee on their break.

Curtin University’s Tourism Research Cluster (TRC) and Future of Work Institute (FOWI) invite you to our International TRCxFOWI Symposium on 22 July 2022, this year on the topic ‘The Future of Work in the Tourism, Hospitality, and Events (THE) Industry‘.

The theme of this year’s Symposium has been chosen carefully to reflect the critical challenges the sector is currently facing with respect to workforce management and planning. These challenges include attracting, retaining, developing, and leading workers in the tourism and hospitality sectors, in the context of the disruption brought about by technology changes and the COVID19 pandemic.

In the symposium, researchers and industry leaders will share contemporary insights into the following areas:

  • Discussion around workforce-related issues and challenges facing operators within the Western Australian THE industry sector
  • Regional, national, and international insights into how THE organisations can flourish in the future of work context, including:
    • Technological solutions
    • Innovations to business models from international and regional case studies
    • Best practice talent attraction, retention, and development approaches
    • Staff housing access and affordability
    • Workforce diversity

Join keynote speakers Professor Tom Baum from the Strathclyde Business School in the United Kingdom, and Professor Endo Hideki of the Institute of Humanities, Human and Social Sciences at Ritsumeikan University in Japan, alongside other academic and industry experts to learn more about current issues and research findings in the workforce field as we pave the way for the future of work in Tourism, Hospitality, and Events.


Symposium details

Program schedule

Symposium speakers

Speaker presentations


About the Tourism Research Cluster

The Tourism Research Cluster (TRC) increases Curtin’s tourism research capability by providing a framework for the skills, expertise and resources of researchers to be shared, increasing opportunities for collaboration and building on the strengths of Curtin’s well-established multidisciplinary approach to tourism research.

The TRC offers members the chance to meet and network with tourism experts worldwide, share ideas and explore collaborative opportunities. Some of the TRC’s key industry partners include Tourism WA, DBCA’s Parks and Wildlife Service, WAITOC, Expedia, and RAC.

We welcome new members to join the TRC’s pool of knowledge and expertise from which to source targeted and innovative solutions. For more information, contact trc@curtin.edu.au

About the Future of Work Institute

The Future of Work Institute (FOWI) is a research institute based at Curtin University in Perth, Western Australia, where organisational psychology researchers and professionals work together to transform work. Established in 2018, FOWI contributes to a healthier and more productive future of work through research partnerships across multiple industry sectors. We conduct projects that create positive change for organisations and for people at work.  Our focus is the role of human work in the context of worldwide digital transformation.

FOWI is committed to collaborative partnerships, rigorous research methods, evidence-based practice and building impact through effective translation of research for multiple stakeholders. We engage closely with organisational partners in the design, delivery and dissemination of research. Key research topics include developing the future workforce, the future of recruitment and selection, redesigning work, motivation at work, human systems integration, leadership and public policy.