Professor Fran Ackermann | Curtin University, Perth, Australia

Introduction

Overview

Professor Fran Ackermann is a Research Professor in the School of Management. She has been Dean, Research and Development, Curtin Business School (2013-2017) and before that Head of the Department of Management Science at Strathclyde Business School in Glasgow.

Fran's main research interests lie in two areas. The first is complex project management with a particular interest in systemic risk which stemmed from extensive work in disruption and delay modelling. Fran is interested in helping project managers avoid many of the pitfalls experienced on projects. The second is strategy development concentrating on elements of strategy making such as the identification of distinctive and core competences and stakeholder management within a negotiative paradigm. With Professor Colin Eden, Fran has developed an approach to strategy making that is extensively used in organisations and has been adopted in a number of university courses. Fran is keen to ensure that strategy is developed that is both robust and owned.

Both research arenas are supported by cause/cognitive mapping (a technique for modelling complex qualitative data) and Group Support System (software tool enabling group productivity and anonymity). Both the tool and techique were developed as part of the research work.

Fran has held positions at Bordeaux Business School, The University of Western Australia, Tillburg University and has strong ties with the University of Minnesota and State University of New York. She is currently an Honourary Professor at the Manchester Business School and Adjunct Professor at Strathclyde Business School. She is a BAM Fellow, a senior editor of Decision Support Systems and has been both an ESRC and EPSRC grant assessor.

Post Nominals

PhD

Research Interests

A fascination with supporting complex decision making has driven Fran's research along with a strong belief in Lewin's view that nothing is as practical as good theory (1951, p169). As such she has sought and continues to seek insights and practices that are both practical and intellectually rigorous.

Based on a common framework (the use of a casual mapping technique and support of specially designed software - Decision Explorer and Group Explorer), Fran has two main research foci.

The first concentrates on complex project management. Originating in work into disruption and delay modelling (through being part of a team involved in modelling the indirect costs on 12 litigation projects), Fran became particularly interested in developing and refining of processes and techniques for risk assessment and management. As such a risk filter and specially designed workshops have been developed and employed in organisations testing the efficacy of the techniques. The work in disruption and delay modelling also gave rise to the development of a mixed methodology for modelling indirect costs namely CASCADE (weaving together causality and quantum). This work also has implications for insights into project cost overruns, project failure and reduction of rework. Considerable research funding and publications have emerged from this work.

The second research foci examines strategy making and to date has encompassed considerable exploration into the area of strategy development and implementation recently examining the importance of collaborative strategy when working in public sector arenas. Particular emphasis has been given to both stakeholder management and modelling distinctive and core competences ensuring organizational competitive advantage with work on scenario development and performance measurement complementing this avenue. This research has led to the development of an approach to strategy making that is the focus of four books (with one in its second edition) and is now well established and taught in a number of business schools. It has also led to extensive work with organisations.

To carry out the above research, the primary research method used has been Action Research. This is a method of attempting to intervene in a system whilst at the same time testing research hypotheses. One of the main benefits is that direct involvement provides a powerful way to observe, interact and consequently understand the nature of top/senior management teams. As such the results are more of a strategic/applied nature than pure theory development. As a basis for much of this research, it builds on a range of theories from an array of disciplines including psychology, management/strategic management, information systems, project management, group behaviour and negotiation. This integration has been informed by being a key member of an extensive academic network in Europe and the US.

Fran is widely published, having produced five books, 24 book chapters and more than 60 peer reviewed journal articles (predominantly A and A*). She has been a regular speaker at international conferences and regularly invited to contribute towards Handbooks. Fran has also been involved in a number of research projects with total funding for these projects having exceeded $4 million. Fran is an active supervisor of postgraduate students, having 16 completed PhD/DBA students, seven ongoing students.

Membership

British Academy of Management Fellow
Senior Editor, Decision Support Systems

Fields Of Research

Commerce, Management, Tourism and Services

Publications

2020

Ackermann, F., J. Alexander, A. Stephens, and B. Pincombe. 2020. "In defence of Soft OR: Reflections on teaching Soft OR." Journal of the Operational Research Society 71 (1): 1-15.

2019

Ackermann, F. 2019. "PSMs are dead; long live PSMs." Journal of the Operational Research Society 70 (8): 1396-1397.
Love, P. E. D., J. Smith, F. Ackermann, and Z. Irani. 2019. "Making sense of rework and its unintended consequence in projects: The emergence of uncomfortable knowledge." International Journal of Project Management 37 (3): 501-516.
Alexander, J., F. Ackermann, and P. E. D. Love. 2019. "Taking a Holistic Exploration of the Project Life Cycle in Public–Private Partnerships." Project Management Journal 50 (6): 673-685.
Love, P. E. D., J. Smith, F. Ackermann, Z. Irani, W. Fang, H. Luo, and L. Ding. 2019. "Houston, we have a problem! Understanding the tensions between quality and safety in construction." Production Planning and Control 30 (16): 1354-1365.
Love, P. E. D., P. Teo, J. Smith, F. Ackermann, and Y. Zhou. 2019. "The nature and severity of workplace injuries in construction: engendering operational benchmarking." Ergonomics 62 (10): 1273-1288.
McGowan, H., F. Ackermann, and G. Hill. 2019. "A REVIEW OF BEST PRACTICE IN MENTAL HEALTH NETWORKS: HOW CAN NETWORKS OPTIMALLY INFLUENCE MENTAL HEALTHCARE?.": SAGE PUBLICATIONS LTD.
Ackermann, F. 2019. "Systemic Risk Toolset: Another Dimension." In Evolving Toolbox for Complex Project Management Gorod, A., L. Hallo, and I. Gunawan.: CRC Press.

2018

Love, P. E. D., P. Teo, F. Ackermann, J. Smith, J. Alexander, E. Palaneeswaran, and J. Morrison. 2018. "Reduce rework, improve safety: an empirical inquiry into the precursors to error in construction." Production Planning and Control 29 (5): 353-366.
Eden, C., and F. Ackermann. 2018. "Theory into practice, practice to theory: Action research in method development." European Journal of Operational Research 271 (3): 1145-1155.
Ackermann, F., M. Yearworth, and L. White. 2018. "Micro-processes in Group Decision and Negotiation: Practices and Routines for Supporting Decision Making." Group Decision and Negotiation 27 (5): 709-713.
Love, P. E. D., J. Smith, F. Ackermann, Z. Irani, and P. Teo. 2018. "The costs of rework: insights from construction and opportunities for learning." Production Planning and Control 29 (13): 1082-1095.
Love, P. E. D., J. Smith, F. Ackermann, and Z. Irani. 2018. "The praxis of stupidity: an explanation to understand the barriers mitigating rework in construction." Production Planning and Control 29 (13): 1112-1125.

2017

Howick, S., F. Ackermann, L. Walls, J. Quigley, and T. Houghton. 2017. "Learning from mixed OR method practice: The NINES case study." OMEGA International Journal of Management Science 69: 70-81.
Ahiaga-Dagbui, D., P. Love, S. Smith, and F. Ackermann. 2017. "Towards a Systemic View to Cost Overrun Causation in Infrastructure Projects: A Review and Implications for Research." Project Management Journal 48 (2): 88-98.

2016

Ackermann, F., C. Eden, and I. Pyrko. 2016. "Accelerated Multi-Organization Conflict Resolution." Group Decision and Negotiation 25 (5): 901-922.
Bryson, J. M., F. Ackermann, and C. Eden. 2016. "Discovering Collaborative Advantage: The Contributions of Goal Categories and Visual Strategy Mapping." Public Administration Review 76 (6): 912-925.
Love, P. E. D., F. Ackermann, B. Carey, M. Morrison, and A. Park. 2016. "Praxis of Rework Mitigation in Construction." Journal of Management in Engineering 32 (5)
Ackermann, F., and J. Alexander. 2016. "Researching complex projects: Using causal mapping to take a systems perspective." International Journal of Project Management 34: 891-901.
Love, P. E. D., F. Ackermann, J. Smith, Z. Irani, and D. J. Edwards. 2016. "Making Sense of Rework Causation in Offshore Hydrocarbon Projects." PROJECT MANAGEMENT JOURNAL 47 (4): 16-28.

2015

Love, P. E. D., F. Ackermann, P. Teo, and J. Morrison. 2015. "From Individual to Collective Learning: A Conceptual Learning Framework for Enacting Rework Prevention." Journal of Construction Engineering and Management 141 (11): 1-10.
Love, P. E. D., P. Teo, B. Carey, C. P. Sing, and F. Ackermann. 2015. "The symbiotic nature of safety and quality in construction: Incidents and rework non-conformances." Safety Science 79: 55-62.
Ackermann, F. 2015. "Teaching Soft OR/MS Methodologies: What, Why and How." In Wiley Encyclopedia of Operations Research and Management Science Cochran, J. Australia: John Wiley & Sons, Inc.
Ahiaga-Dagbui, D., S. D. Smith, P. E. D. Love, and F. Ackermann. 2015. "Spotlight on construction cost overrun research: Superficial, replicative and stagnated." In Annual Association of Researchers in Construction Management Conference, ARCOM 2015, Sep 7, 2015, Lincoln

2014

Ackermann, F., S. Howick, J. Quigley, L. Walls, and T. Houghton. 2014. "Systemic risk elicitation: Using causal maps to engage stakeholders and build a comprehensive view of risks." European Journal of Operational Research 238 (1): 290-299.
Walls, L., J. Quigley, T. Houghton, S. Howick, and F. Ackermann. 2014. "Modelling systemic risks to inform a repowering decision." In Safety, Reliability and Risk Analysis: Beyond the Horizon: PROCEEDINGS OF THE EUROPEAN SAFETY AND RELIABILITY CONFERENCE, ESREL 2013, AMSTERDAM, THE NETHERLANDS, 29 SEPTEMBER–2 OCTOBER 2013 Steenbergen, R. D. J. M., P. H. A. J. M. van Gelder, S. Miraglia, and A. C. W. M. Vrouwenvelder., 2219-2226 UK: CRC Press Taylor & Francis.
Ackermann, F., L. A. Franco, E. Rouwette, and L. White. 2014. "Special issue on problem structuring research and practice." EURO Journal on Decision Processes 2: 165-172.
Bryson, J., F. Ackermann, and C. Eden. 2014. "Visual Strategy. Strategy Mapping for Public and Nonprofit Organizations." United States: Jossey-Bass.

2013

Eden, C., and F. Ackermann. 2013. "Joined-Up Policy-Making: Group Decision and Negotiation Practice." Group Decision and Negotiation 23: 1385-1401.
Eden, C., and F. Ackermann. 2013. "Problem Structuring: on the Nature of, and Reaching Agreement About, Goals." EURO Journal on Decision Processes 1: 7-28.
Williams, T. M., F. R. Ackermann, and C. L. Eden. 2013. "Project risk: Systemicity, cause mapping and a scenario approach." In Managing Risks in Projects, 343-352

2012

Ackermann, F. 2012. "Problem Structuring Methods 'In the Dock': Arguing the Case for Soft OR." European Journal of Operational Research 219 (3): 653-658.
Dörfler, V., and F. Ackermann. 2012. "Understanding Intuition: The Case for Two Forms of Intuition." Management Learning 43 (5): 545-564.

2011

Ackermann, F., and C. Eden. 2011. "Negotiation in Strategy Making Teams: Group Support and the Process of Cognitive Change." Group Decision and Negotiation 20 (3): 293-314.
Ackermann, F., and C. Eden. 2011. "Strategic Management of Stakeholders: Theory and Practice." long range planning 44 (3): 179-196.
Howick, S., and F. Ackermann. 2011. "Mixing OR Methods in Practice: Past, Present and Future directions." European Journal of Operational Research 215 (3): 503-511.
Bititci, U. S., F. Ackermann, A. Ates, J. D. Davies, S. Gibb, J. MacBryde, D. Mackay, C. Maguire, R. Van der Meer, and F. Shafti. 2011. "Managerial Processes - An Operations Management Perspective Towards Dynamic Capabilities." Production Planning & Control 22 (2): 157-173.
Bititci, U. S., F. Ackermann, A. Ates, J. Davies, P. Garengo, S. Gibb, J. MacBryde, D. Mackay, C. Maguire, R. van der Meer, and 3 more contributors. 2011. "Managerial processes: business process that sustain performance." International Journal of Operations & Production Management 31 (8): 851-887.
Ackermann, F. 2011. "'Getting Messy' with Problems: The Challenges of Teaching 'Soft' OR." INFORMS Transactions on Education 12 (3): 55-64.
Ackermann, F., D. F. Andersen, C. Eden, and G. P. Richardson. 2011. "ScriptsMap: A Tool for Designing Multi-Method Policy-Making Workshops." Omega 39 (4): 427-434.
Ackermann, F., and G. J. de Vreede. 2011. "Advances in Designing Group Decision and Negotiation Processes." Group Decision and Negotiation 20 (3): 271-272.
Ackermann, F.. "How OR can Contribute to Strategy Marketing." Journal of the Operational Research Society 62 Inpress.
Ackermann, F., and C. Eden. 2011. "Making Strategy: Mapping Out Strategic Success." 2. London, United Kingdom: SAGE Publications Ltd.

2010

Ackermann, F., and C. Eden. 2010. "Strategic Options Development and Analysis." In Systems Approaches to Managing Change: A Practical Guide, 135-190 London, United Kingdom: Springer.
Ackermann, F., D. F. Andersen, C. Eden, and G. P. Richardson.. "Using a Group Decision Support System to add Value to Group Model Building." System Dynamics Review 26 (4). Inpress.
Eden, C., and F. Ackermann.. "Negotiating Agreements: The Role of Casual Mapping and a Group Decision Support Systems." In The Blackwell Handbook of Decision Making United Kingdom: Wiley-Blackwell. Inpress.
Ackermann, F., and C. Eden. 2010. "The Role of Group Decision Support Systems: Negotiating Safe Energy." In Handbook of Group Decision and Negotiation, 285-299 The Netherlands: Springer.
Eden, C., and F. Ackermann. 2010. "Competences, Distinctive Competences, and Core Competences." In A Focused Issue on Identifying, Building and Linking Competencies, 3-33 United Kingdom: Emerald Group Publishing Limited.

2009

Shaw, D., C. Eden, and F. Ackermann.. "Mapping Casual Knowledge: How Managers Consider their Environment During Meetings." International Journal of Management and Decision Making 10 (5-6). Inpress.
Howick, S., F. Ackermann, C. Eden, and T. Williams.. "Delay and Disruption in Complex Projects." In Encyclopaedia of Complexity & System Science New York, USA: Springer. Inpress.
Eden, C., F. Ackermann, J. M. Bryson, G. P. Richardson, D. FAndersen, and C. B. Finn. 2009. "Integrating Modes of Policy Analysis and Strategic Management Practice: Requisite Elements and Dilemmas." Journal of the Operational Research Society 60 (1): 2-13.

2008

Howick, S., C. Eden, F. Ackermann, and T. Williams. 2008. "Building Confidence in Models for Multiple Audiences: The Modelling Cascade." European Journal of Operational Research 186 (3): 1068-1083.
Ackermann, F.. "Cognitive Mapping." In The SAGE Dictionary of Qualitative Management Research London, United Kingdom: SAGE Publications Ltd. Inpress.

2007

Ackermann, F., C. Eden, T. Williams, and S. Howick.. "Systemic Risk Assessment: A Case Study." Journal of the Operational Research Society 58 (1). Inpress.
Bryson, J. M., F. Ackermann, and C. Eden. 2007. "Putting the resource-based view of strategy and distinctive competencies to work in public organizations." Public Administration Review 67 (4): 702-717.
Montibeller, G., V. Belton, F. Ackermann, and L. Ensslin.. "Reasoning Maps for Decision Aid: An Integrated Approach for Problem-Structuring and Multi-Criteria Evaluation." Journal of the Operational Research Society 59 (5). Inpress.
Bryson, J., F. Ackermann, and C. Eden.. "Putting the Resource Based View of Strategy to Work in Public Organizations." Public Administration Review 67 (4). Inpress.
Morton, A., F. Ackermann, and V. Belton. 2007. "Problem structuring without workshops? Experiences with distributed interaction within a PSM process." Journal of the Operational Research Society 58 (5): 547-556.

2006

Howick, S., F. Ackermann, and D. Andersen.. "Linking Event Thinking with Structural Thinking: Methods to Improve Client Value in Projects." System Dynamics Review 22 (2). Inpress.
Andersen, D. F., J. M. Bryson, G. P. Richardson, F. Ackermann, C. Eden, and C. B. Finn.. "Integrating Modes of Systems Thinking into Public Strategic Planning Education and Practice: The TPI Approach." Journal of Public Affairs Education 13 (3). Inpress.
Eden, C., and F. Ackermann.. "Where Next for Problem Structuring Methods." Journal of the Operational Research Society 57 (7). Inpress.
Andersen, D. F., J. M. Bryson, G. P. Richardson, F. Ackermann, C. Eden, and C. B. Finn. 2006. "Integrating Modes of Systems Thinking into Strategic Planning Education and Practice: The Thinking Persons’ Institute Approach." Journal of Public Affairs Education 12 (3): 265-293.
Williams, T., F. Ackermann, C. Eden, and S. Howick. 2006. "Learning from project failure." In Management of Knowledge in Project Environments, 219-236

2005

Ackermann, F., and C. Eden.. "Using Causal Mapping with Group Support Systems to Elicit an Understanding of Failure in Complex Projects: Some Implications for Organizational Research." Group Decision and Negotiation 14 (5). Inpress.
Ackermann, F., and C. Eden.. "The Practice of Making Strategy: A Step-by-Step Guide." London, United Kingdom: SAGE Publications Ltd. Inpress.
Ackermann, F.. "Using Casual Mapping to Support Information Systems Development: Some Consideration." In Casual Mapping for Information Systems and Technology Research Hershey, USA: Idea Group Publishing. Inpress.
Ackermann, F.. "Discussion on Article 3: Kelly's Contribution to Information Systems." International Journal of Technology and Human Interaction 1 (4). Inpress.
Ackermann, F., L. Franco, B. Gallupe, and M. Parent.. "GSS for Multi-Organizational Collaboration: Reflections on Process and Content." Group Decision and Negotiation 14 (4). Inpress.
De Vreede, G. J., and F. Ackermann.. "Introduction to the Special Issue: International Perspectives in Group Decision and Negotiation Research." Group Decision and Negotiation 14 (4). Inpress.
Eden, C., F. Ackermann, and T. Williams.. "The Amoebic Growth of Project Costs." Project Management Journal 36 (2). Inpress.

2004

Eden, C., and F. Ackermann.. "Cognitive Mapping Expert Views for Policy Analysis in the Public Sector." European Journal of Operational Research 152 Inpress.
Bryson, J. M., F. Ackermann, and C. Eden.. "Contributions of 'Planning Under Pressure'." Planning Theory. 3 (3). Inpress.
Eden, C., T. Williams, and F. Ackermann.. "Analysing Project Cost Overruns: Comparing the Measured Mile Analysis and System Dynamics Modelling." International Journal of Project Management 23 (2). Inpress.
Bryson, J., F. Ackermann, C. Eden, and C. Finn.. "Visible Thinking: Unlocking Casual Mapping for Practical Business Results." Chichester, United Kingdom: John Wiley & Sons Ltd. Inpress.
Williams, T., F. Ackermann, C. Eden, and S. Howick.. "Project Failure." In Management of Knowledge in Project Environments United Kingdom: Elseiver/Butterworth-Heinemann. Inpress.
Ackermann, F., and C. Eden.. "Using Casual Mapping: Individual and Group; Traditional and New." In Systems Modelling: Theory and Practice Chichester, UK: Wiley. Inpress.
Eden, C., and F. Ackermann.. "Use of Soft OR Models by Clients - What do They Want from Them?." In Systems Modelling: Theory and Practice Chichester, UK: Wiley. Inpress.
Bryson, J., F. Ackermann, C. Eden, and C. Finn.. "The Oval Mapping Process: Identifying Strategic Issues and Formulating Effective Strategies." In Strategic Planning for Public and Non-Profit Organisations: A Guide to Strengthening and Sustaining Organizational Achievement San Francisco, USA: Jossey-Bass. Inpress.

2003

Morton, A., F. Ackermann, and V. Belton.. "Technology-driven and Model-driven Approaches to Group Decision Support: Focus, Research Philosophy and Key Concepts." European Journal of Information Systems 12 (2). Inpress.
Shaw, D., F. Ackermann, and C. Eden.. "Approaches to Sharing Knowledge in Group Problem Structuring." Journal of the Operational Research Society 54 Inpress.
Williams, T., F. Ackermann, and C. Eden.. "Structuring a Delay and Disruption Claim: An Application of Cause-mapping and System Dynamics." European Journal of Operational Research 148 Inpress.

2002

Ackermann, F., and G. J. De Vreede. 2002. "Introduction to the special issue on Group Decision and Negotiation 2001."

2001

Eden, C., and F. Ackermann. 2001. "Group Decision and Negotiation in Strategy Making." Group Decision and Negotiation 10 (2): 119-140.
Ackermann, F., and C. Eden. 2001. "Contrasting Single User and Networked Group Decision Support Systems for Strategy Making." Group Decision and Negotiation 10 (1): 47-66.
Ackermann, F., and G. J. de Vreede. 2001. "European research on group decision support systems: Introduction to the special issue." GROUP DECISION AND NEGOTIATION 10 (1): 1-4.

2000

Eden, C., T. Williams, F. Ackermann, and S. Howick. 2000. "The role of feedback dynamics in disruption and delay on the nature of disruption and delay (D and D) in major projects." Journal of the Operational Research Society 51 (3): 291-300.
Eden, C., and F. Ackermann. 2000. "Mapping distinctive competencies: A systemic approach." Journal of the Operational Research Society 51 (1): 12-20.
Eden, C., T. Williams, F. Ackermann, and S. Howick. 2000. "On the nature of distribution and delay (D&D) in major projects (vol 51, pg 291, 2000)." JOURNAL OF THE OPERATIONAL RESEARCH SOCIETY 51 (6): 774-774.

1999

Ackermann, F., L. Walls, R. Van Der Meer, and M. Borman. 1999. "Taking a strategic view of BPR to develop a multidisciplinary framework." Journal of the Operational Research Society 50 (3): 195-204.
Eden, C., and F. Ackermann. 1999. "The role of GDSS in scenario development and strategy making."

1998

Eden, C., and F. Ackermann.. "Making Strategy: The Journey of Strategic Management." London, United Kingdom: SAGE Publications Ltd. Inpress.
Eden, C., T. Williams, and F. Ackermann. 1998. "Dismantling the learning curve: The role of disruptions on the planning of development projects." International Journal of Project Management 16 (3): 131-138.

1997

Ackermann, F., C. Eden, and T. Williams. 1997. "Modeling for litigation: Mixing qualitative and quantitative approaches." Interfaces 27 (2): 48-65.
Belton, V., F. Ackermann, and I. Shepherd. 1997. "Integrated support from problem structuring through to alternative evaluation using cope and V·I·S·A." Journal of Multi-Criteria Decision Analysis 6 (3): 115-130.
Ackermann, F., and C. Eden. 1997. "Contrasting GDSSs and GSSs in the context of strategic change implications for facilitation." Journal of Decision Systems 6 (3): 221-250.
Ackermann, F. 1997. "Editorial." Journal of Decision Systems 6 (3): 191-195.

1996

Ackermann, F. 1996. "Participants' perceptions on the role of facilitators using group decision support systems." Group Decision and Negotiation 5 (1): 93-112.
Eden, C., and F. Ackermann. 1996. ""Horses for courses": A stakeholder approach to the evaluation of GDSSs." Group Decision and Negotiation 5 (4-6): 501-519.
Ackermann, F. 1996. "Groupware: Business success with computer supported cooperative working - Bate,JSJ, Travell,N." JOURNAL OF THE OPERATIONAL RESEARCH SOCIETY 47 (4): 591-592.
Ackermann, F. 1996. "Working with groups using groupware: Electronic problem structuring and project management support for face to face and dispersed organisational groups." In IFIP WG 8 4 Working Conference on the International Office of the Future - Design Options and Solution Strategies, Apr 8, 1996, UNIV ARIZONA, TUCSON, AZ: CHAPMAN & HALL.

1995

Williams, T., C. Eden, F. Ackermann, and A. Tait. 1995. "The effects of design changes and delays on project costs." Journal of the Operational Research Society 46 (7): 809-818.
Williams, T., C. Eden, F. Ackermann, and A. Tait. 1995. "Vicious circles of parallelism." International Journal of Project Management 13 (3): 151-155.
Ackermann, F., and C. Eden. 1995. "Contrasting GDSS's and GSS's in the context of strategic change - implications for facilitation." In Association-for-Information-Systems 1st Americas Conference on Information Systems, Aug 25, 1995, PITTSBURGH, PA: ASSOCIATION INFORMATION SYSTEMS.
Suleiman, J., F. Ackermann, A. Dennis, and B. Wheeler. 1995. "Beyond brainstorming: The next generation of groupware technologies." In Association-for-Information-Systems 1st Americas Conference on Information Systems, Aug 25, 1995, PITTSBURGH, PA: ASSOCIATION INFORMATION SYSTEMS.

1994

Ackermann, F., and C. Eden. 1994. "Issues in computer and non-computer supported GDSSs." Decision Support Systems 12 (4-5): 381-390.
Ackermann, F., and V. Belton. 1994. "Managing Corporate Knowledge Experiences with SODA and V·I·S·A." British Journal of Management 5 (3): 163-176.

1993

Eden, C., and F. Ackermann. 1993. "Evaluating strategy its role within the context of strategic control." Journal of the Operational Research Society 44 (9): 853-865.
Ackermann, F., S. Cropper, and C. Edin. 1993. "Role of decision support in individual performance review."
ACKERMANN, F., S. CROPPER, and C. EDIN. 1993. "THE ROLE OF DECISION-SUPPORT IN INDIVIDUAL-PERFORMANCE REVIEW." IFIP TRANSACTIONS A-COMPUTER SCIENCE AND TECHNOLOGY 26: 43-55.

1992

Eden, C., F. Ackermann, and S. Cropper. 1992. "THE ANALYSIS OF CAUSE MAPS." Journal of Management Studies 29 (3): 309-324.
Ackermann, F., S. Cropper, and C. Eden. 1992. "Moving between groups and individuals using a DSS." Journal of Decision Systems 1 (1): 17-34.
ACKERMANN, F., C. EDEN, J. NUNAMAKER, and D. VOGEL. 1992. "2 APPROACHES TO GROUP-PROBLEM SOLVING." In WORKING CONF ON DECISION SUPPORT SYSTEMS : EXPERIENCES AND EXPECTATIONS, Jun 30, 1992, FONTAINEBLEAU, FRANCE: ELSEVIER SCIENCE PUBL B V.
ACKERMANN, F., C. EDEN, J. NUNAMAKER, and D. VOGEL. 1992. "2 APPROACHES TO GROUP-PROBLEM SOLVING." IFIP TRANSACTIONS A-COMPUTER SCIENCE AND TECHNOLOGY 9: 323-323.
ACKERMANN, F. 1992. "BUILDING KNOWLEDGE-BASED SYSTEMS - TOWARDS A METHODOLOGY - EDWARD,JS." JOURNAL OF THE OPERATIONAL RESEARCH SOCIETY 43 (2): 181-182.
Telford, B., S. Cropper, and F. Ackermann. 1992. "Quality Assurance and Improvement: The Role of Strategy Making." International Journal of Health Care Quality Assurance 5 (3): 5-11.

1990

Cropper, S., C. Eden, and F. Ackermann. 1990. "Keeping Sense of Accounts Using Computer-Based Cognitive Maps." Social Science Computer Review 8 (3): 345-366.

1989

EDEN, C., and F. ACKERMANN. 1989. "STRATEGIC OPTIONS DEVELOPMENT AND ANALYSIS (SODA) - USING A COMPUTER TO HELP WITH THE MANAGEMENT OF STRATEGIC VISION." In CONF ON KNOWLEDGE-BASED MANAGEMENT SUPPORT SYSTEMS, LONDON BUSINESS SCH, LONDON, ENGLAND: ELLIS HORWOOD LTD.