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Complaint Resolution
https://complaints.curtin.edu.au/management/index.html
Minimising personal and organisational dysfunction arising from unmanaged complaints. Providing a fair, effective and open organisational response to complaints. ... Ensuring that complaints are addressed according to the principles of procedural
Complaint Categories
https://complaints.curtin.edu.au/management/complaint_categories.html
Complaint Categories. Due to the broad nature of complaints, the University has developed the following list of complaint categories to assist you to identify your main concerns and simplify the lodgement ... process for complaints.
Avenues for lodging a complaint
https://complaints.curtin.edu.au/management/complaintavenues.html
A list of the external agencies is included in the External Complaints Mechanism list. ... Please note that if you do choose to use an external avenue of complaint, any internal complaints processes being undertaken may cease.
Code of conduct
https://complaints.curtin.edu.au/conduct/index.html
Curtin University of Technology is committed in its approach to appeals and complaints management from students, staff and external community members. All appeals and complaints are taken seriously and transparent processes assist in providing
Curtin students
https://complaints.curtin.edu.au/students/index.html
Curtin University of Technology is committed in its approach to appeals and complaints management from students, staff and external community members. All appeals and complaints are taken seriously and transparent processes assist in providing
Complaint Mechanisms
https://complaints.curtin.edu.au/management/mechanism.html
Receives and assists in the resolution of complaints received from people in Western Australia about the administrative practices of public sector agencies, such as State Government departments and statutory authorities, the ... Human Rights education is
Integrity and Standards Unit
https://complaints.curtin.edu.au/
How are complaints that are lodged about the University and its officers handled and resolved at Curtin? ... Complaints, compliments, incidents and wellbeing concerns..
The Complaints Portal
https://complaints.curtin.edu.au/management/report.cfm
The Complaints Portal. Does your complaint, feedback or enquiry concern the operations of an overseas Curtin campus? ... 8. Complaints and feedback about Curtin and its staff, agents or related parties.
About the unit
https://complaints.curtin.edu.au/unit/index.html
Receive and assess complaints from staff, students and the wider community for the purpose of sending them on to the appropriate line manager for their attention and action. ... Conduct. Awareness, Education and Training. Provide awareness, education and
Public interest disclosures
https://complaints.curtin.edu.au/disclosures/index.html
Curtin University of Technology is committed in its approach to appeals and complaints management from students, staff and external community members. All appeals and complaints are taken seriously and transparent processes assist in providing